Expert UX Review for Santa Maria Shirt Makers

Santa Maria Shirt Makers approached us to conduct a user experience (UX) review of their website. They specifically wanted to understand two key areas:

• Whether the site had enough information to convince users to make a purchase.
• The ease of use and intuitiveness of the shirt customiser and measurement wizard.

Process and Approach:

• Conducted a detailed website review using multiple web browsers to identify rendering issues.
• Used developer tools to inspect site performance and provide technical feedback.
• Recorded a video-based expert review with clear, actionable feedback on content clarity and ease of use.
• Highlighted areas where the measurement wizard and customiser could be improved for better user engagement.

Outcome: The expert review provided Santa Maria Shirt Makers with clear insights into how to refine their site, improve user flow, and increase customer confidence in the purchase process.